Privacy Policy
Learn how we collect, use, and protect your information
Last Updated: April 1, 2025
At No Traitor RP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and game server.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect
1.1 Account Information
When you create an account through Discord authentication, we collect the following information:
- Discord username and ID
- Discord avatar
- Email address (if provided through Discord)
1.2 Gameplay Information
We collect information about your gameplay activities, including:
- Character data and progression
- In-game purchases and transactions
- Game activity logs
- Chat logs for moderation purposes
1.3 Payment Information
When you make purchases through our website, payment processing is handled by Stripe. We do not store complete credit card information on our servers. We only retain the following payment-related information:
- Transaction history
- Purchase amounts
- Subscription status
1.4 Technical Information
We automatically collect certain technical information when you use our services, including:
- IP address
- Device information
- Browser type and version
- Operating system
- Access timestamps
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To process and manage your purchases and subscriptions
- To verify your identity and prevent fraud
- To enforce our server rules and terms of service
- To communicate with you about your account, purchases, and updates
- To improve our services and develop new features
- To resolve disputes and troubleshoot problems
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, and providing our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
Currently, we use the following service provider:
- Stripe - For payment processing when you make purchases or subscribe to supporter packages
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Protection of Rights
We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing of your information
- The right to data portability
To exercise any of these rights, please contact us through our Discord server.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will take steps to securely delete or anonymize it.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our Discord server or by opening a support ticket.
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