How do I get support?

Support can be contacted via our Discord server by going to the create ticket channel and creating a ticket for the correct support department. Our support team is available to help with any issues you might encounter.

Join Discord

What are the server rules?

Our server rules are designed to ensure a fair and enjoyable roleplay experience for everyone. The complete ruleset can be found in our Discord server in the #no-traitor-rp-rules channel. All players are expected to read and understand these rules before playing on our server.

The main principles include:

  • Respect all players and staff
  • No breaking character (RP at all times)
  • No exploiting or hacking
  • No metagaming or powergaming
  • Follow all Discord TOS and community guidelines

What is the age requirement to play?

Players must be at least 18 years of age to play on our server. This policy is strictly enforced to maintain a mature roleplay environment.

How many characters can I have?

Standard players can have up to 5 characters.

Each character has their own separate inventory, bank account, and progression.

What jobs are available in the server?

Our server offers a wide variety of legal and illegal jobs to suit different roleplay styles:

Legal Jobs:

  • Police Officer
  • EMS/Paramedic
  • Mechanic
  • Taxi Driver
  • Truck Driver
  • Lawyer
  • And many more!

Illegal Activities:

  • Various criminal organizations
  • Drug manufacturing and distribution
  • Robbery and heists
  • Black market trading

Each job has its own progression system, perks, and unique gameplay elements.

I logged in and my characters are not in the character selection screen?

This is a common issue that happens when you reinstall the game or reset your computer. This is happening because your license key was updated. If you are experiencing this problem, login to your account on the website, go to settings, and click the Fix Characters button. This should reset your characters to your new license.

If the issue persists after trying this solution, please create a support ticket in our Discord.

How do I join a faction or gang?

Factions and gangs in our server are run by players. You can create one, or To join one, you'll need to make in-character connections and roleplay your way into these organizations. Look for recruitment events, hang around areas where these groups typically gather, or network with other players who might have connections.

Some factions like Police or EMS have a formal application process that can be found in our Discord server.

What are the minimum system requirements?

Minimum Requirements:

  • OS: Windows 7 SP1 64-bit
  • CPU: Intel Core i5-4430 / AMD FX-8350
  • RAM: 8 GB
  • GPU: NVIDIA GTX 760 / AMD HD 7950
  • Storage: 100 GB available space
  • Internet: Broadband connection

Recommended Requirements:

  • OS: Windows 10 64-bit
  • CPU: Intel Core i7-4770 / AMD Ryzen 5 1600
  • RAM: 16 GB
  • GPU: NVIDIA GTX 1060 / AMD RX 480
  • Storage: 100 GB SSD
  • Internet: High-speed broadband connection

How do I install FiveM and connect to the server?

To install FiveM and connect to our server:

  1. Download and install FiveM from the official website
  2. Launch FiveM and complete the initial setup
  3. Click on the "Play" button in the FiveM launcher
  4. Search for "No Traitor RP" in the server browser
  5. Click on our server and connect

Alternatively, you can connect directly using our server connect code: connect cfx.re/join/5xlbp7

For a more detailed guide, please visit our How to Join page.

I'm experiencing lag/crashes. What can I do?

If you're experiencing performance issues:

  1. Make sure your PC meets the minimum system requirements
  2. Update your graphics drivers to the latest version
  3. Close unnecessary background applications
  4. Try lowering your in-game graphics settings
  5. Verify your GTA V game files through Steam/Epic/Rockstar launcher
  6. Clear your FiveM cache (found in %localappdata%/FiveM/FiveM.app/data/cache)

If issues persist, please create a support ticket in our Discord server with details about your system and the problems you're experiencing.

What benefits do supporters get?

Supporters enjoy a variety of benefits depending on their package tier:

  • Priority queue access
  • Access to Exclusive vehicles and cosmetic items
  • Access to ingame Property purchases
  • Exclusive Discord roles and channels

For a detailed breakdown of each supporter package, please visit our Supporter page.

How quickly do I get my benefits after a purchase?

Benefits in most cases are granted to your account immediately upon purchase, there shouldn't be any need to wait or contact support to receive any benefits you purchased. If for some reason you do not see them immediately, please wait at least 30 minutes, and attempt to logout and back in to the game to verify if you have the benefits.

If after 30 minutes and relogging you still don't see your benefits, please create a support ticket in our Discord server.

Can I transfer my supporter benefits to another account?

Supporter benefits are non-transferable between accounts. They are tied to the specific account that made the purchase. This policy helps us maintain the integrity of our supporter system and ensure fair gameplay for all players.

What is your refund policy?

All purchases are final and non-refundable. Before making a purchase, please ensure that you understand what benefits you will receive and that you are committed to supporting our server.

If you encounter any issues with your purchase, please create a support ticket in our Discord server, and our team will assist you as best as possible.

Still Need Help?

If you couldn't find the answer to your question, feel free to reach out to our support team through Discord.

Get Support